FAQ

Frequently asked questions for self help.

Knowledge base article 165

Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing

Applies to Windows 8 and earlier. This can happen if Windows Update has not installed all the latest updates or a failure has occurred while the updates have been installing.

api-me-win-crt-runtime-l1-1-0.dll is a Microsoft C runtime file that Abiltiy requires.

Solution 1: Run Windows Updates until all outstanding updates are applied. This is the recommended solution.

Solution 2: Install the runtime update directly:

https://www.microsoft.com/en-us/download/details.aspx?id=53840

Further information: please see Microsoft's answer to this problem:

https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/system-error-api-ms-win-crt-runtime-l1-1-0dll/9168ba82-f545-4319-b77b-dc2436d51e91