FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search for

Select category

Select software version

Knowledge base article 27

Microsoft Visual C++ Runtime library error when installing Photoalbum

Symptom 1 : error message on install: "Microsoft Visual C++ Runtime library error: C:\Program Files\Ability Office 4\ABPhoto.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application support team for more information."

Symptom 2: Cannot start Ability Photoalbum or use open a table with Ability Database.

Cause: DAO, part of Windows XP, is not set up correctly.

Solution:

Select Start/Run
Enter: REGSVR32 "C:\Program Files\Common Files\Microsoft Shared\DAO\DAO360.DLL"

More info: see Microsoft knowledge base - http://support.microsoft.com/kb/q296205/.

Many thanks to Timo Pesonen for finding the solution.