FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Common problems

Download and Installation
184 Alternate installation for version 11
183 Additional Ability Office 11 installs
170 Installer "cannot find MSI"

Product Keys, Activation, Registration
186 My email has changed - how does this affect activation?
173 Activation required on each run of an Ability application (after successful activation)
174 Error or problem when activating the software
180 Change of email address after activation
176 Cannot find serial number

Write
175 Crash on saving/opening a file

Spreadsheet
88 How to turn on/off the spreadsheet grid (and other display and print properties)

General
120 No toolbar or menu visible
119 What license agreement does Ability operate under