FAQ

Frequently asked questions for self help.

Download and Installation
8 What are the hardware/operating system requirements?
172 Alternate install for version 8
171 Additional Version 8 downloads
165 Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing
173 Activation required on each run of an Ability application

Product Keys, Activation, Registration
152 Lost activation key, serial number, registration details - re-installation
168 Hilfe Info zeigt "Testversion" anstelle der Seriennummer an
167 Activation requested on every run (after successful activation)

Import/Export
49 Error message on opening a PDF file in Ability
121 Could not start print job when trying to create PDF file

Spreadsheet
88 How to turn on/off the spreadsheet grid (and other display and print properties)

General
114 Associating files (Excel, Word and others) with Ability applications
105 What are the limitations of Ability Office compared to Microsoft Office?
109 Trying to open a file and the Ability logo stays on screen
120 No toolbar or menu visible
139 Technical Support Policy