FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search results

Download and Installation
185 Windows installer error 1638
178 Additional version 10 installs
177 Alternate install for version 10
170 Installer "cannot find MSI"
181 Microsoft Defender paranoid mode
158 Cannot start any Ability program - Windows error message (GPF)

Product Keys, Activation, Registration
169 Activation state invalid
180 Change of email address after activation
176 Cannot find serial number
174 Error or problem when activating the software
173 Activation required on each run of an Ability application (after successful activation)

Import/Export
148 Error "W048F32W.DLL Not Found" (or similar)
49 Error message on opening a PDF file in Ability

Printing
166 Printer not activated, error code - 30 when printing to PDF

Write
151 Spell check language options
66 Automatically saving your work
175 Crash on saving/opening a file

Spreadsheet
179 Toolbar update warning message on starting Spreadsheet

General
139 Technical Support Policy
120 No toolbar or menu visible
119 What license agreement does Ability operate under