FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search results

Download and Installation
185 Windows installer error 1638
8 What are the hardware/operating system requirements?
181 Microsoft Defender paranoid mode
170 Installer "cannot find MSI"
158 Cannot start any Ability program - Windows error message (GPF)
171 Additional Version 8 downloads
172 Alternate install for version 8

Product Keys, Activation, Registration
173 Activation required on each run of an Ability application (after successful activation)
174 Error or problem when activating the software
176 Cannot find serial number
180 Change of email address after activation
169 Activation state invalid
168 Help About shows "Trial" rather than serial number
186 My email has changed - how does this affect activation?

Import/Export
148 Error "W048F32W.DLL Not Found" (or similar)
49 Error message on opening a PDF file in Ability

Printing
166 Printer not activated, error code - 30 when printing to PDF

Write
151 Spell check language options
66 Automatically saving your work
175 Crash on saving/opening a file

Spreadsheet
179 Toolbar update warning message on starting Spreadsheet

General
120 No toolbar or menu visible
139 Technical Support Policy
119 What license agreement does Ability operate under