Frequently asked questions for self help.
Knowledge base article 170Installer "cannot find MSI"
Ability use a standard Microsoft bootstraper called setup.exe to manage the download of the actual installer. If something goes wrong when setup is downloading or executing the installer, then a message similar to "cannot find MSI" will be displayed.
The usual cause is too many temp files - try using Windows Disk Cleanup utility to delete temporary files and temporary internet files. To run this, type "Disk Cleanup" in the Windows search box.