FAQ

Frequently asked questions for self help.

Download and Installation
8 What are the hardware/operating system requirements?
173 Activation required on each run of an Ability application
172 Alternate install for version 8
171 Additional Version 8 downloads
170 Installer "cannot find MSI"
165 Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing

Product Keys, Activation, Registration
176 Cannot find serial number
152 Lost activation key, serial number, registration details - re-installation
174 Error or problem when activating the software
167 Activation requested on every run (after successful activation)
168 Help About shows "Trial" rather than serial number

Import/Export
121 Could not start print job when trying to create PDF file
49 Error message on opening a PDF file in Ability

Write
175 Crash on saving/opening a file

Spreadsheet
88 How to turn on/off the spreadsheet grid (and other display and print properties)

General
105 What are the limitations of Ability Office compared to Microsoft Office?
109 Trying to open a file and the Ability logo stays on screen
114 Associating files (Excel, Word and others) with Ability applications
139 Technical Support Policy
120 No toolbar or menu visible